Get in touch with us
Phone Number
+91-8810251798
Yamuna vihar
Delhi
E-mail Address
gbeast290@gmail.com
Case Studies - How classy casual helps customers
1. Fast festive delivery
- Client: Individual customer ordering for Diwali.
- Challenge: The delivery was delayed just days before the festival.
- Solution by Clasy Casual: Our support team tracked the courier, upgraded shipping to priority, and kept the customer updated every step of the way.
- Result: The outfit reached just in time for Diwali, and the customer shared a glowing 5-star review.
- Takeaway: Quick, clear communication turns challenges into lasting trust.
2. Perfect Fit for a Date Night
- Client: A first-time buyer preparing for a special evening.
- Challenge: Unsure about sizing and wanted a flawless fit without trying in-store.
- Solution by Clasy Casual: Our stylist team offered personalized guidance via WhatsApp, including measurement tips and size comparison charts.
- Result: The customer got the perfect outfit, wore it confidently on their date night, and later tagged Clasy Casual on Instagram.
- Takeaway: Personalized styling builds confidence and loyalty.
3. Hassle-Free Replacement
- Client: A customer who received a slightly damaged kurta.
- Challenge: Needed a replacement urgently for an upcoming family event.
- Solution by Clasy Casual: We arranged an instant replacement and offered a discount voucher for their next order.
- Result: The customer became a loyal repeat buyer, praising our “no-hassle” service.
- Takeaway: Outstanding after-sales care is as important as the product itself.